Effective Date: May 2025

Michael Monteclaro (“me,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and disclose information obtained through our website, services, and communications, including SMS messaging, in compliance with The Campaign Registry (TCR) and carrier requirements.

1. Information We Collect

We may collect the following types of information from users:

  • Personal Identifiable Information (PII): Such as your name, email address, phone number, or other contact details submitted through our forms or sign-up processes.
  • SMS Opt-In Data: If you opt in to receive SMS messages, we will collect and store your phone number and your consent status.
  • Device & Usage Data: We may collect information such as IP addresses, browser types, and usage patterns to improve our services.

2. How We Use Your Information

Your information may be used for the following purposes:

  • To provide services or information you request
  • To communicate important updates and transactional messages
  • To send property details via SMS only if your have provided prior express written consent
  • To comply with legal obligations, including TCR and carrier compliance
  • For internal analytics, troubleshooting, and performance improvement

3. SMS Communication & Consent

By providing your mobile number and opting in to receive SMS messages from us, you agree to receive text messages related to our services. Standard message and data rates may apply.

Opt-In Mechanism: Consent must be explicitly provided by the user (e.g., directly calling, directly messaging, via web form, checkbox, or keyword text reply). We maintain logs of such consent for compliance purposes.

Opt-Out: You may opt out of receiving SMS messages at any time by replying with the word STOP. After opting out, you will no longer receive SMS messages from us.

4. Data Sharing & Disclosure

We do not sell or share your information with third parties for their marketing purposes.

However, we may share data with:

  • SMS carriers for the delivery of messages
  • With employees of Klein & Heuchan Inc. Realtors for internal processing
  • Third-party service providers who assist with operations (under confidentiality agreements)
  • Law enforcement or legal bodies if required by law or to protect our rights

5. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. SMS opt-in records are maintained per TCR and carrier requirements to demonstrate compliance.

6. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect the information you provide against unauthorized access, disclosure, or misuse.

7. User Rights

Depending on your location, you may have rights to:

  • Request access or correction of your data
  • Request deletion of your data
  • Withdraw consent for communications

Contact us using the information below to exercise your rights.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Email: michael@monteclaro.llc
Phone: (727) 491-5691
Mailing Address: 1744 N Belcher Rd, Ste 200, Clearwater, FL 33765

9. Policy Updates

We may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” at the top of this page. Continued use of our website or services constitutes acceptance of any changes.